ProDENT offer one year Manufacturer warranty for our cameras since purchase date.
Warranty will cover:
- Black dot in the picture.
- connection issues.
- Black screen.
- Not recognized by computer.
Cable as consuming part will be under warranty of 6 months.
What is not covered by Warranty
Blurry image, Foggy image, Physically Drop, Fall down.
This is caused by the reason below,
1.) Wipe with liquid.
2 .) Using without cover.
3.) Water or other liquid goes into camera lens.
Camera with Blurry or Foggy image can not be wiped any more and need to send back to repair.
Contact Us for the Repair or exchange.
cs@prodentshop.com
(321) 352-6712